What details do you need on an order? We can start with as much or as little as you have in mind. It’s useful to know who the gift is for and the type of gift (blanket, quilt, etc.), but the other details we can work out with you or for you. Here’s a couple of examples of enquiries. “Hello. I’m looking for a present for my newborn nephew. I like the look of the baby blankets, my budget is £50. What do you suggest?” “Hi. I’d like to order a towel set for my grown-up son. He’s mad on BMW, so I’d like each towel to have his name (Brad) in black and the BMW logo on it (5cm x 5cm). I’d like 3 white towels in the set: bath sheet, bath towel, hand towel. Please can you confirm the towel sizes and the font / size for the name.” What’s the lead time for an order? Because most items are made to order, please allow 3-4 weeks from order confirmation to delivery. If you have an earlier deadline, please let us know and we’ll try our best to meet it. Note that lead times may be longer for delivery outside the UK due to shipping times. Where can you ship? How much is delivery? We’re based in the UK, but we can ship worldwide. There’s no mark-up on shipping, we charge you exactly what we have to pay, and we don’t charge for wrapping or packing. We’ll give you a full quote, including delivery, before order confirmation.